Authorized Service Partner: ProMusicals
EIKON is a Proel brand dedicated to the world of microphones, monitors, and headphones. In the unlikely event that an EIKON product develops a fault within the warranty period, please check the contact details below. EIKON offers its 4 Years Manufacturing Warranty in India through its Authorized Service Partner ProMusicals. All you gotta do is make sure that the issue with your product is eligible for a warranty claim. Please read this page thoroughly before contacting the brand.
EIKON's Warranty Period is 4 Years from the Date of Invoice for the following products. You get 2 years manufacturer warranty straight out of the box and can avail an additional 2 years warranty by registering the product on the app.
Please note: Register your product within six months of purchase and get a two-year warranty extension for free!
*Click here to register
What does the warranty cover?
What’s Not Eligible?
How to claim a warranty?
The process to claim a warranty for each brand is different. For EIKON, it's required that you get in touch with them directly.
As long as you have your invoice which serves as your proof of purchase, any EIKON service center that services headphones should be in a position to fulfill your warranty claim request. If you’ve bought the product from Headphone Zone's webstore but have misplaced your invoice, you can simply contact us with your order number and we will send you your invoice. But if you’ve bought the product from any other offline store or online portal, you will have to contact the seller directly before contacting the service center.
The warranty period starts from the date mentioned on the invoice, which is why the invoice copy is imperative for you to claim the warranty.
In case you aren't getting any help from the brand or are facing any issues with the warranty, please let us know. We will try our best to intervene and get you the help that you need.
Please note that Headphone Zone is neither authorized nor liable to provide any replacement or refunds for this brand's products.
EIKON Contact Details
Service Partner: ProMusicals
Website: Warranty, Service & Repair Info
Phone: +91 9884304425 / 044-2819 3607