Every courier company has different policies that they follow. Some courier companies don’t allow for their delivery associates to call the customers, which is why we try and provide continuous updates via SMS and emails right up to delivery.

We are not informed in advance about which specific local delivery boy will be assigned for the delivery of your order. Even if we did know, the courier company wouldn’t give us their direct numbers. If you need any special instructions to be given or for the delivery to be scheduled on a particular date & time, do convey it to us and we’ll coordinate the same with the courier company.