Pairing the Sony - WF-1000XM3
1. Remove both units of the headset from the charging case.
2. The headset turns on automatically. Check that the indicator (blue) flashes.
3. Enter pairing mode on this headset.
When you pair the headset with a device for the first time after purchase or after initializing the headset (if the headset has no pairing information), the headset enters pairing mode automatically if you remove the headset from the charging case. In this case, wear the headset and proceed to step 3.
4. When you pair a second or subsequent device (if the headset has pairing information for other devices), put the headset in both ears, then hold your fingers to the touch sensors on both the left and right units for about 7 seconds.
5. You will hear voice guidance “Bluetooth pairing” from the left unit.
Unlock the screen of the Android smartphone if it is locked.
6. Find the headset on the Android smartphone.
Resetting the Sony - WF-1000XM3
1. If the headset cannot be turned on or cannot be operated even when it is turned on, reset the headset. Place the headset in the charging case, leave the lid of the charging case open, then hold your finger to the touch sensor on the left unit for about 20 seconds.
2. Release your finger when the indicator (red) of the headset turns off after flashing.
3. Then hold your finger to the touch sensor on the right unit for about 20 seconds.
4. Release your finger when the indicator (red) of the headset turns off after flashing.
5. When there is a problem with the headset, the indicator (red) of the headset remains off and does not start flashing even if you perform the procedures described above. In this case, hold your finger to the touch sensor longer (for about 30 seconds), and release your finger when the indicator (red) of the headset turns on.