After Sale

Does the buyer pay the seller directly?
No, the buyer makes a purchase for the pre-owned gear like he would make any purchase on Headphone Zone. The seller will then get paid either in the form o...
Fri, 25 Jun, 2021 at 6:58 PM
How will the seller get paid?
The seller gets to choose between getting a bank transfer or store credit. However, if he were to choose bank transfer, there are some service charges appli...
Sat, 26 Jun, 2021 at 11:26 AM
When will I get paid?
Once the buyer has received the product and has confirmed that the product matches the description and that there aren’t any unknown issues that might be d...
Thu, 24 Jun, 2021 at 9:44 AM
How long is the store credit valid for?
The store credit is not limited by any time period and can be redeemed against multiple orders. You can trade-up whenever you want, no rush!
Mon, 30 Jul, 2018 at 6:04 PM
What if I don’t want credit?
No problem! You can choose from the two options: 1) For pre-owned listings where the product is priced below Rs. 4,000, there will be a Rs. 500 service f...
Fri, 25 Jun, 2021 at 7:01 PM
What if I decide that I want to keep the headphones after the buyer has ordered my used headphones?
Headphone Zone vouches for its trusted customers and it would be highly appreciated if any kind of change in mind regarding the sale is conveyed as early as...
Sat, 28 Jul, 2018 at 10:46 AM
What if I sell my used headphone to someone else while the item is listed as available on Headphone Zone?
Headphone Zone vouches for its trusted customers and it would be highly appreciated if such information is brought to our notice to make the listing inactiv...
Sat, 28 Jul, 2018 at 10:45 AM