If you are not able to track your order, just relax.
Our logistic partners take up to 12 hours to update the shipment status. So if you've just received your tracking details and are not able to track your order/shipment, please try again in sometime. If there is no tracking status even post 12 hrs then do submit a request and we shall investigate the issue.
The tracking ID is shared with you once the order is ready for dispatch, if for whatever reason the courier partner hasn’t picked up the orders, then the tracking ID status won’t get updated till the next business day that it might get picked up on.
Sometimes the courier partners are facing technical issues, which might result in a delay in updating of the status. In such cases we shall confirm the dispatch of your order from our warehouse and have the matter escalated with our courier partners.