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Orders & Payments
General Orders & Payments Questions
How to place an order?
Can I leave items in my shopping cart for future purchase?
The product's price has changed. Can I pay the old price?
Can I get a discount since it's my first time buying from you?
Can I get a discount since I'm a loyal customer of yours?
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Change & Cancel
How do I cancel my order?
Can I change my order?
When can I cancel my order?
How do I check the status of my order?
How do I track my order?
Why can't I track my order?
My order status show 'delivered' but I haven't received my order?
Why is my order late?
Payments - Online
Does Headphone Zone save any information when I shop with my card?
My money was deducted from my account but order wasn't confirmed/transaction failed. What should I do?
Can I make payment using Wallets?
Will I get cashback on an order I place at Headphone Zone
Can I use EMI to make a purchase?
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Payments - Cash on Delivery
Is Cash On Delivery (COD) available at my pincode?
What if Cash on Delivery (COD) is not available on my pincode?
Can I make payment through Card on Delivery?
Are the products genuine?
How do I check the authenticity of a product?
There is no barcode on the product I ordered. Is it fake?
How do I pay for my product using store credit?
Can I use 2 Gift Cards to purchase a single product?
What if the price of the product I want to purchase is lesser than the store credit?