Authorized Service Partner: Headphone Zone
Matrix Audio has long been an Audiophiliac favorite manufacturer of headphone amplifiers and USB digital converters. In the unlikely event that a Matrix Audio product develops a manufacturing defect within the warranty period, please submit the form below. All you gotta do is make sure that the issue with your product is eligible for a warranty claim.
Please note that Headphone Zone is authorized to handle the warranty claims for the purchases from Headphone Zone's website.
Matrix Audio's Warranty Period is 1 Year from the Date of Invoice for all products.
What does the warranty cover?
What’s Eligible?
Manufacturing Defects
- No Sound Output
- Noise while Charging
- Buttons Not Working
- Not charging
- Doesn't turn on
- Any other manufacturing defect
What’s Not Eligible?
Physical Damages
- Wear and tear from usage
- Cosmetic flaws
- Wire/cord tearing
- Damages to accessories
- Any other accidental damage
- Natural disasters or animal related damages
Raise a Warranty Claim here: