←Go Back to Homepage
New support ticket
Check ticket status
Welcome to support home
Solution home
Enter your search term here...
Search
Warranty & Repairs
Brands' Service Center Details
46
1MORE Warranty & Service Center in India
Aftershokz Warranty & Service Center in India
AKG Warranty & Service Center in India
Apple Warranty & Service Center in India
Audio Pro Warranty & Service Center in India
AudioQuest Warranty & Service Center in India
Audio-Technica Warranty Claim & Service in India
Beats by Dr. Dre Warranty Claim & Service in India
Behringer Warranty & Service Center in India
Beyerdynamic Warranty Claim & Service in India
See all 46 articles
Submit a Warranty Claim Request
33
RHA Warranty Claim & Service in India
JAYS Warranty Claim & Service in India
V-MODA Warranty Claim & Service in India
Astell&Kern Warranty & Service Center in India
Audeze Warranty Claim & Service in India
Audio Opus Warranty Claim & Service in India
Aune Audio Warranty Claim & Service in India
Bragi Warranty Claim & Service in India
Campfire Audio Warranty Claim & Service in India
Cayin Warranty Claim & Service in India
See all 33 articles
Warranty Claim Eligibility
8
How do I claim warranty?
What does warranty cover?
Do I get warranty for products purchased on Headphone Zone?
I don't have an Invoice. What do I do ?
What is a manufacturing defect?
When does my warranty period start?
On what basis is my warranty request approved?
Will you be repairing my defective headphones?
See all 8 articles
Claim Process
8
Is it necessary to send a hard copy of the invoice when claiming warranty?
How long do you take to approve a Warranty Claim Request?
How long will it take for the entire warranty claim process ?
Do you pick up the defective product?
I don’t have all the accessories or packaging that I originally received. Can I claim warranty?
I stay in Chennai, can I go drop off the product at your warehouse?
What if I’ve not mentioned the Warranty Case ID (WCID) on the package while sending it?
I won't be able to send the defective product right away. What do I do ?
See all 8 articles
Warranty Inspection
6
I've sent a product for warranty replacement. When will I get the inspection status?
How long does the Warranty Inspection process take?
How do you inspect a product?
What if no defect is found while inspecting the product for which I've claimed warranty?
Can I request for a Re-inspection under Warranty Claim?
Can you send the replacement as soon as I ship the product to you?
See all 6 articles
Warranty Replacements
5
Which courier company will you use to send the replacement?
Can I get store credit or refund?
How long will it take for me to get my replacement?
I have claimed warranty twice or thrice already, can I get a refund instead of a replacement?
What if the model I’m claiming warranty for has been discontinued or isn’t available with Headphone Zone to provide a replacement?