Help Center

Brands' Service Center Details 49

• 1MORE Warranty & Service Center in India
• Aftershokz Warranty & Service Center in India
• AKG Warranty & Service Center in India
• Apple Warranty & Service Center in India
• AudioQuest Warranty & Service Center in India

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Submit a Warranty Claim Request 77

• JAYS Warranty Claim & Service in India
• V-MODA Warranty Claim & Service in India
• Astell&Kern Warranty & Service Center in India
• Audeze Warranty Claim & Service in India
• Audio Opus Warranty Claim & Service in India

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Warranty Claim Eligibility 8

• How do I claim warranty?
• What does warranty cover?
• Do I get warranty for products purchased on Headphone Zone?
• I don't have an Invoice. What do I do ?
• What is a manufacturing defect?

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Claim Process 8

• Is it necessary to send a hard copy of the invoice when claiming warranty?
• How long do you take to approve a Warranty Claim Request?
• How long will it take for the entire warranty claim process ?
• Do you pick up the defective product?
• I don’t have all the accessories or packaging that I originally received. Can I claim warranty?

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Repair Requests 1

• Submit a Repair Request

Warranty Inspection 6

• I've sent a product for warranty replacement. When will I get the inspection status?
• How long does the Warranty Inspection process take?
• How do you inspect a product?
• What if no defect is found while inspecting the product for which I've claimed warranty?
• Can I request for a Re-inspection under Warranty Claim?

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Warranty Replacements 5

• Which courier company will you use to send the replacement?
• Can I get store credit or refund?
• How long will it take for me to get my replacement?
• I have claimed warranty twice or thrice already, can I get a refund instead of a replacement?
• What if the model I’m claiming warranty for has been discontinued or isn’t available with Headphone Zone to provide a replacement?