Help Center

Brands' Service Center Details 9

• AKG Warranty & Service Center in India
• Bowers & Wilkins Warranty Claim & Service in India
• DALI Warranty & Service Center in India
• Jabra Warranty Claim & Service in India
• Master & Dynamic Warranty Claim & Service in India

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Submit a Warranty Claim Request 22

• RHA Warranty Claim & Service in India
• JAYS Warranty Claim & Service in India
• V-MODA Warranty Claim & Service in India
• Comply Warranty Claim & Service in India
• JH Audio Warranty Claim & Service in India

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Warranty Claim Eligibility 8

• How do I claim warranty?
• What does warranty cover?
• Do I get warranty for products purchased on Headphone Zone?
• I don't have an Invoice. What do I do ?
• What is a manufacturing defect?

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Claim Process 7

• How long do you take to approve a Warranty Claim Request?
• How long will it take for the entire warranty claim process ?
• Do you pick up the defective product?
• I don’t have all the accessories or packaging that I originally received. Can I claim warranty?
• I stay in Chennai, can I go drop off the product at your warehouse?

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Warranty Inspection 5

• I've sent a product for warranty replacement. When will I get the inspection status?
• How do you inspect a product?
• What if no defect is found while inspecting the product for which I've claimed warranty?
• Can I request for a Re-inspection under Warranty Claim?
• Can you send the replacement as soon as I ship the product to you?

Warranty Resolutions 4

• Can I get store credit or refund?
• How long will it take for me to get my replacement?
• I have claimed warranty twice or thrice already, can I get a refund instead of a replacement?
• What if the model I’m claiming warranty for has been discontinued or isn’t available with Headphone Zone to provide a replacement?