Claim Process : Headphone Zone

Due to COVID19, please expect delays in shipping, delivery, pickups & inspections. For any queries, our customer care team is available.

Claim Process

Is it necessary to send a hard copy of the invoice when claiming warranty?

How long do you take to approve a Warranty Claim Request?

How long will it take for the entire warranty claim process ?

Do you pick up the defective product?

I don’t have all the accessories or packaging that I originally received. Can I claim warranty?

I stay in Chennai, can I go drop off the product at your warehouse?

What if I’ve not mentioned the Warranty Case ID (WCID) on the package while sending it?

I won't be able to send the defective product right away. What do I do ?