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Warranty & Repairs
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Is it necessary to send a hard copy of the invoice when claiming warranty?
How long do you take to approve a Warranty Claim Request?
How long will it take for the entire warranty claim process ?
Do you pick up the defective product?
I don’t have all the accessories or packaging that I originally received. Can I claim warranty?
I stay in Chennai, can I go drop off the product at your warehouse?
What if I’ve not mentioned the Warranty Case ID (WCID) on the package while sending it?
I won't be able to send the defective product right away. What do I do ?