Warranty Inspection

I've sent a product for warranty replacement. When will I get the inspection status?
It takes about 7 business days for us to properly inspect your product once it has reached our warehouse. Thereafter, we will give you a status update on th...
Sat, 4 Aug, 2018 at 12:05 PM
How long does the Warranty Inspection process take?
It takes about 7 Business Days for the inspection process to be carried out once the product has reached our warehouse in Chennai.  Once the product rea...
Fri, 7 Dec, 2018 at 3:39 PM
How do you inspect a product?
Once your device reaches our warehouse in Chennai, our inspection team checks it. Our inspection team will check for the defects you have specifically m...
Thu, 26 Jul, 2018 at 5:05 PM
What if no defect is found while inspecting the product for which I've claimed warranty?
If our inspection team is unable to confirm the defect you mentioned when filling the warranty claim form, we will send the same unit back to you. Howev...
Thu, 26 Jul, 2018 at 5:10 PM
Can I request for a Re-inspection under Warranty Claim?
Yes, you can. Please elaborate about your problem so that it is easier for us to discover the defect (The more details, the better). Eg. If you say that...
Fri, 7 Dec, 2018 at 3:44 PM
Can you send the replacement as soon as I ship the product to you?
Without inspecting the product we won’t be able to issue a replacement to you. Replacements will be issued only if the defect mentioned has been detected.
Sat, 4 Aug, 2018 at 12:12 PM