Under 7 Day Easy Exchange, we do NOT offer refunds.
We offer store credit to our customers who are not satisfied with their purchase so that they can pick something else from our website which would suit their needs better. Store credit is valid forever! It never expires. You may pick any product you like and redeem the store credit from your Headphone Zone account at checkout.
However, in the case a manufacturing defect has been found in the unit sent to you, we may offer a refund.