Refunds & Store Credit

If I get a defective product, will I get a refund or replacement?
We do know that getting a defective product can be disappointing and thus, we take full responsibility to make sure that our policies are as easy and conven...
Fri, 29 Nov, 2019 at 4:33 PM
Will Headphone Zone help me choose what to buy with my store credit?
Of course! Simply submit a ticket below with 'Need Help Buying a Headphone' and the details of what you are looking for. We will get back to you w...
Wed, 19 Sep, 2018 at 11:43 AM
What if I want a refund instead of store credit?
Under 7 Day Easy Exchange, we do NOT offer refunds.  We offer store credit to our customers who are not satisfied with their purchase so that they can pick...
Tue, 25 Aug, 2020 at 6:22 PM
How will the refund be given?
Refunds are always done in the original mode of payment.  For online paid orders, a refund will be given via our payment gateway to the card from which ...
Mon, 14 Sep, 2020 at 12:24 PM
Can someone else use my store credit?
Sure! Your store credit can be used by anyone you like. We believe in the joy of giving. So go ahead, share your store credit coupon code with your love...
Fri, 29 Nov, 2019 at 4:45 PM
How long before my store credit expires?
Guess what? Your store credit has no expiry date. Feel free to take as long as you like to choose the best pair of cans for you!
Thu, 26 Jul, 2018 at 10:50 AM
When are refunds possible?
You are eligible for a refund in specific cases if: You cancelled your order before it was shipped out The returned product has a manufacturing defect T...
Tue, 25 Aug, 2020 at 6:30 PM