Post-Purchase

How will I know that my order for pre-owned gear has been dispatched?
Once the product is picked up from the seller, a tracking ID will be sent in a shipping confirmation email that will allow you to track your order. Plea...
Tue, 28 Aug, 2018 at 12:21 PM
What if I don't get all the items as listed in the used product listing?
Don't worry, its probably a mistake. Just get in touch with us if you don't get all the items as listed. We will immediately contact the customer...
Fri, 27 Jul, 2018 at 5:26 PM
What if the product does not match the pictures?
According to our policy, every buyer gets 2 days to decide whether the pre-owned product matches up to the description provided by the seller.  If the prod...
Fri, 27 Jul, 2018 at 5:29 PM
What if the headphones are not in working condition?
In such an unfortunate scenario we will pick-up the product from you, inspect it ourselves and provide a resolution on the matter. Such a situation is mostl...
Fri, 27 Jul, 2018 at 5:20 PM
What if I don’t like the gear after purchase?
Our 7 Day Test Drive, Return and Exchange policy does not apply to the sale of pre-owned products. A buyer is allowed to ask as many questions to the seller...
Fri, 27 Jul, 2018 at 5:15 PM