Replacement
In most cases, you will get a brand new sealed unit for a product that's dead on arrival. However, in the case of products where only one part is defec...
Wed, 25 Jul, 2018 at 6:05 PM
Once we receive the inspection status and if the product is found to be defective, we will create a replacement order for you. You will receive an order con...
Tue, 25 Aug, 2020 at 6:35 PM
Yes, of course. A sealed, new unit will be sent to you. However, if you buy an unboxed unit, you will receive an unboxed unit as a replacement. Incase a...
Wed, 25 Jul, 2018 at 6:10 PM
Yes, you can get store credit. We absolutely understand if you want to buy a different product altogether instead of getting a replacement.
Wed, 25 Jul, 2018 at 4:14 PM
If there is no replacement product readily available in stock, we have the following options for you: We can ask the brand for a replacement unit (which m...
Wed, 25 Jul, 2018 at 6:10 PM
Headphone Zone takes full responsibility for a dead on arrival product or any defect that might arise within 7 days from the date of delivery. We know that...
Wed, 25 Jul, 2018 at 6:15 PM
If you are going out of town, you can choose either of the two options below: Give us an alternate address where we can send your replacement product W...
Wed, 25 Jul, 2018 at 6:15 PM