Pick-up

What do I need to keep ready for the pick up?
Once you have raised the return request with us, the next step is for us to see if your return request is eligible for the return and approve it accordin...
Thu, 28 Nov, 2019 at 5:44 PM
When will the courier person come for pickup?
We use the fastest and the most efficient courier company, Blue Dart to pick-up units from our customers to expedite the process as much as we can.  The...
Thu, 28 Nov, 2019 at 5:47 PM
Can I drop off my product at your nearest store/office?
Our warehouse is located in Adyar, Chennai where our inspection team is available. All the inspections are conducted by them. If you live near by, you o...
Thu, 28 Nov, 2019 at 4:20 PM
Can I get the pick up person's contact details?
Our courier partners have multiple courier boys assigned for different tasks and therefore it is difficult for them to identify which courier boy will be co...
Thu, 28 Nov, 2019 at 4:17 PM
What if my product hasn’t been picked up within 7 days from date of delivery?
Do not worry if the pick up hasn't happened yet.  If your pickup is pending for the past 7 days, it doesn't affect your chances of replacement...
Fri, 29 Nov, 2019 at 3:07 PM
What if Pick up from my location is not possible?
There are few pin codes and locations that are not serviceable by our courier partners for pick up. In such a case, we would request you to share an alterna...
Fri, 29 Nov, 2019 at 3:08 PM