Once you have raised the return request with us, the next step is for us to see if your return request is eligible for the return and approve it accordin...

We use the fastest and the most efficient courier company, Blue Dart to pick-up units from our customers to expedite the process as much as we can.  The...

Our warehouse is located in Adyar, Chennai where our inspection team is available. All the inspections are conducted by them. If you live near by, you o...

Our courier partners have multiple courier boys assigned for different tasks and therefore it is difficult for them to identify which courier boy will be co...

Do not worry if the pick up hasn't happened yet.  If your pickup is pending for the past 7 days, it doesn't affect your chances of replacement...

There are few pin codes and locations that are not serviceable by our courier partners for pick up. In such a case, we would request you to share an alterna...